On September 6, 1916, Clarence Saunders opened a grocery store in Memphis where customers served themselves, a radical idea that clerks and competitorNaN

In the summer of 1930, Michael Cullen walked away from a career in the grocery business and bet everything on an idea his employers had rejected as too reckless to even consider. Cullen had spent nearly two decades inside the industry, first at the Great Atlantic and Pacific Tea Company and then at Kroger, where he managed a branch in Illinois. He was convinced that the future of food retail belonged to enormous stores that sold thousands of items at razor-thin margins, making their profit through sheer volume rather than the slow, clerk-driven model that had defined American grocery shopping for generations. He wrote a detailed letter to Kroger’s president laying out the plan: lease cheap warehouses and garages with plenty of parking, stock everything from groceries to hardware, advertise relentlessly, and price goods so low that competitors would assume it was a publicity stunt.

Thumbnail

The letter never reached its intended reader. A vice president intercepted it and decided the scheme was too risky to bother the boss with. Cullen resigned, moved his family to New York, found a partner, and leased an abandoned garage on Jamaica Avenue in Queens. On August 4, 1930, he opened the first King Cullen store.

It was six thousand square feet, stocked roughly a thousand items, and carried prices so aggressive that the Smithsonian Institution would later recognize it as America’s first true supermarket, meeting all five criteria of the modern model: separate departments, self-service, discount pricing, chain marketing, and volume dealing. The transformation Cullen helped set in motion had been building for decades. For most of American history, buying food was a deeply local and personal affair. In the colonial era and well into the nineteenth century, families grew their own food, bartered, or bought supplies from a general store, a tiny establishment run by a storekeeper who knew his customers by name, extended credit through the seasons, and settled accounts once or twice a year.

As cities grew, specialized shops appeared, a butcher for meat, a baker for bread, a grocer for vegetables, a dry goods merchant for sugar, flour, and salt. Each served a neighborhood. Each sourced from nearby farms and local wholesalers. It was a decentralized, fragmented, and deeply human system.

The first serious challenge to that world came in 1859, when George Gilman and George Huntington Hartford opened a small tea shop and warehouse operation in lower Manhattan. They imported tea directly, cut out middlemen, passed the savings to customers, and painted their storefronts bright red and gold. They renamed the business the Great Atlantic and Pacific Tea Company, and under the leadership of Hartford’s sons, John and George Jr. , it grew into something far more ambitious than a simple chain of shops.

In 1912, John Hartford introduced the economy store, a stripped-down, cash-and-carry model that eliminated credit lines, free delivery, and elaborate window displays. A single clerk ran the entire operation, prices were lower than anything competitors could offer, and the concept exploded. By the early 1930s, A&P operated roughly sixteen thousand stores, making it the largest retailer of any kind in the United States. It dictated terms to suppliers, manufactured its own products under private labels, and terrified independent grocers, farmers, and politicians alike.

For a time, it was the most controversial corporation in America, a harbinger of the consolidation wars that would define the grocery business for the next century. Even as A&P perfected the chain model, a more radical idea was taking shape in Memphis, Tennessee. In 1916, a wholesale grocery clerk named Clarence Saunders was frustrated by the inefficiency of traditional retail. Customers waited in long lines while clerks gathered items from behind a counter, prices were opaque, and there was no way to compare products side by side.

Saunders decided that the customers should simply serve themselves. On September 6, 1916, he opened a store on Jefferson Street and called it Piggly Wiggly, a name so strange that no one ever got a straight answer about where it came from. Customers entered through a turnstile, picked up a wooden basket, and walked through aisles of open shelves where every product was clearly labeled with its price. There were no clerks to fetch items.

You found what you wanted, placed it in your basket, and paid at a checkout on the way out. The model slashed labor costs, which meant lower prices, which meant more customers, which meant even lower costs. Within a year, Saunders had nine locations around Memphis. By 1923, there were roughly thirteen hundred across the country.

He built a mansion of pink Georgia marble in Memphis and traded his company’s stock on the New York Stock Exchange. Then he lost it all in a brutal Wall Street maneuver when short sellers targeted Piggly Wiggly stock, the exchange delisted it, and Saunders was forced out of his own company. But his idea survived. Self-service became the foundation of every grocery store that followed.

The next leap came from Cullen’s garage in Queens. King Cullen drew customers from up to thirty miles away, and some locations generated over a million dollars in annual revenue during the depths of the Great Depression. Other chains watched in disbelief, then scrambled to follow suit. By the mid-1930s, Kroger, Safeway, and even A&P were consolidating their smaller stores into fewer, larger supermarkets.

The age of the supermarket had begun. But a supermarket needed shoppers to move through it efficiently, and in the early days, customers still carried heavy wire or wicker baskets. They stopped shopping once the basket got too full to carry, which was a serious problem for a business model built on volume. Sylvan Goldman, owner of the Humpty Dumpty supermarket chain in Oklahoma City, noticed the pattern constantly.

One evening, staring at a folding chair in his office, he had an idea: put wheels on the chair and place a basket on the seat. With the help of a mechanic named Fred Young, he built a crude prototype, a folding metal frame on wheels with two wire baskets. On June 4, 1937, he rolled the contraptions into his stores, and nobody would touch them. Men refused because the carts looked like baby strollers.

Women refused for the same reason in reverse. Goldman hired greeters to hand carts to every customer who walked in and hired actors to walk around the store using them as if it were the most natural thing in the world. Slowly, real customers followed suit. Average purchase sizes jumped immediately.

Within a few years, every supermarket in America had adopted some version of the shopping cart. A Missouri machinist named Orla Watson later improved the design by inventing the nesting cart, where carts telescope into each other for storage, and after a legal battle with Goldman, he was granted royalties on every unit sold. The 1950s and 1960s were the golden age of the supermarket. The economy boomed, suburbs spread across the landscape, and with them came wide roads, parking lots, and a car-dependent lifestyle that made a weekly trip to a large distant store not only possible but preferable.

Refrigerators became standard, frozen food arrived, and entire aisles were dedicated to frozen dinners. Architecture became part of the marketing: Safeway introduced recognizable glass arches, A&P created colonial-themed facades, and interior layouts were designed with increasing sophistication, placing milk, eggs, and bread at the back of the store so customers had to walk past everything else to reach them. Then, on June 26, 1974, a cashier at a Marsh supermarket in Troy, Ohio, scanned the first product using a universal product code reader, a ten-pack of Wrigley’s Juicy Fruit gum. The barcode allowed stores to track inventory with precision, automate pricing, reduce checkout times, and gather data on what customers were buying.

It was the first foothold of the digital age in the grocery business. Underneath all that innovation, however, a different kind of transformation was taking shape, one that had everything to do with power. For most of the mid-twentieth century, the American grocery industry was remarkably competitive. Large chains existed, but so did thousands of independent grocers, and the rules of the game were designed to keep it that way.

The key piece of legislation was the Robinson-Patman Act, signed into law by President Franklin Roosevelt in 1936. It banned price discrimination by suppliers: a food manufacturer could not sell to a giant chain at a steep discount while charging a corner store full price for the same product. Volume discounts were allowed only if they reflected genuine cost savings, and any deal offered to a big chain had to be made available to everyone. The law was passed in direct response to A&P’s dominance, and it worked effectively for more than four decades.

From the mid-1930s through the early 1980s, the eight largest grocery companies combined controlled just twenty-five percent of the national market. Independent grocers flourished alongside the chains. Then, in the early 1980s, the rules quietly changed. Under the Reagan administration, a new economic philosophy took hold in Washington, championed by scholars at the University of Chicago.

Its core argument was that antitrust enforcement should focus narrowly on consumer welfare, meaning lower prices, rather than on protecting competition itself. If a dominant company could offer consumers lower prices, even by driving competitors out of business, that was considered a good outcome. In practice, the Federal Trade Commission quietly stopped enforcing the Robinson-Patman Act. There was no dramatic repeal, no public debate.

The law stayed on the books. The enforcement simply faded away, and the consequences were devastating. Walmart was the first to grasp the implications. After building its general merchandise business across small-town America in the 1970s, the company made a calculated decision in the late 1980s and early 1990s to add groceries to its superstores, creating the Supercenter format.

Without Robinson-Patman enforcement, Walmart could use its sheer size to demand deep discounts from suppliers that were not available to smaller competitors. If a supplier resisted, Walmart could threaten to drop its products from the shelves, a threat so terrifying that most complied. The mechanics were simple: a food company selling to Walmart would give the retail giant a steep discount, then raise prices for everyone else to offset the loss. Independent grocers and smaller chains were now paying more for the exact same products Walmart was selling at lower retail prices.

Economists call this the waterbed effect, and it set off a chain reaction. Stores that had served their communities for generations closed one by one, then in clusters, then in waves. By 2001, Walmart was the largest grocery retailer in the United States. Its rise triggered two massive waves of consolidation as chains like Kroger, Safeway, and Albertson’s embarked on a frenzy of mergers.

The numbers tell the story. In 1982, independent retailers held fifty-three percent of the total retail market share in the United States. By 2017, that figure had plummeted to twenty-two percent. The country now has roughly one-third fewer grocery stores than it did twenty-five years ago, and just four companies, Walmart, Kroger, Costco, and Albertson’s, control more than two-thirds of the American grocery market.

When independent grocers closed, rural areas and low-income urban communities lost their only convenient source of fresh food, creating what public health researchers began calling food deserts. And the consolidation that was supposed to deliver lower prices eventually did the opposite. As competition disappeared, the surviving giants had no real incentive to keep prices low, and grocery prices surged, particularly during the supply chain disruptions of the early 2020s. Food manufacturers consolidated too, squeezing farmers even as consumers paid more.

The once diverse ecosystem of independent shops, regional chains, and national players had become a tightly controlled pipeline, with a handful of conglomerates growing the food, a handful of manufacturers processing it, and a handful of mega retailers selling it. The grocery store was never just a store. It was a gathering place, a source of local employment, a pillar of the tax base, a thread in the social fabric of every community. Its transformation, from the quiet counter where a clerk weighed your flour to the algorithmic superstore of today, was driven at every turning point by the same question: who gets to decide how America eats.

For a brief stretch of the twentieth century, the answer was a wide and competitive network of independent grocers and large chains held in balance by the law. That architecture has been dismantled, and the consequences are visible in the food deserts spreading across the map, the dollar stores replacing the grocers, the farmers squeezed by conglomerates, and the quiet erosion of the places where Americans used to gather and know each other by name.

Related Posts

In 1900, guests at the Holloway Hotel in Newton County, Arkansas, kept vanishing from the same three rooms on the eastern wing. Seamstress Mary Carver left her sewing kit behind. Bible salesman…

The scratching started again around midnight, constant now, and Mary Ellis knew she would not sleep. She lay in her narrow room at the end of the third-floor corridor and listened to the sound working its way up through the building’s bones, a rhythmic scrape, scrape, scrape that came from somewhere below the floorboards. Mr. … Read more

In the 1980s, a high school rumor could travel through an entire building by lunchtime without a single text, group chat, or post. Someone whispered “after school, by the bleachers,” and the whole…

The whole school was already there by the time the circle closed. No one had sent a single message, no group chat existed, no one had posted anything anywhere, yet by lunchtime everyone knew the fight would happen after last bell, next to the bleachers. That was how news traveled then: whispered from locker to … Read more

In 1950, Roy Cox spent eight months building a tiny engine from scratch, holding tolerances of 25 millionths of an inch—any piston that deviated went straight in the trash. The Cox 049, a working…

The sound carried three backyards on a Saturday morning without even trying. Thin and slightly wrong, like something spinning faster than it had any right to. If you grew up anywhere in America between 1955 and 1985, you knew exactly what it was. It was the Cox 049, a working internal combustion engine machined to … Read more

In November 1909, authorities in Shannon County, Missouri, entered the Warren homestead and found the beds made, the pantry stocked, and a half-written letter on Thomas Warren’s desk. Thomas and…

Idaho Press-Tribune, October 17, 1907—that was the date stamped on the clipping, but the story itself was older, and stranger, and it began long before the newspaper ever touched it. It began, as so many things do, in the dark of a Missouri autumn. In the autumn of 1909, when the leaves turned copper and … Read more

In March 1923, Clarence Saunders cornered Wall Street itself. Working through a broker and southern banks, the Memphis grocer quietly bought nearly ev…

In the summer of 1923, on a hill at the eastern edge of Memphis, a half-finished mansion of pink Georgia marble rose against the sky. The man who ordered every stone placed there walked to the gate, handed the keys to his creditors, and never lived in the house. His name was Clarence Saunders, and … Read more

In 1848, Samuel Knap’s men dug 18 feet into a filled-in pit near Michigan’s Ontonagon River and struck a single mass of nearly pure copper—six tons of it. But the copper wasn’t lying on the floor….

The copper tool came out of a mining pit in Michigan and went to a laboratory. The lab returned a date of 8,500 years old. Hold that number, because it breaks something. That tool was already ancient when the first pyramid in Egypt was still only an idea in someone’s head. It was already old … Read more

Leave a Reply

Your email address will not be published. Required fields are marked *